Event Policies Due to Covid-19

We want to update everyone and take this time to confirm our policy on refunds in light of Covid-19.  

 

Everyone at Benbrook Stables wants the best for all parties involved. Therefore, we have been researching everywhere we can to get the best and most recent information concerning the virus. We are doing everything possible to follow guidelines set out by health professionals, and the State of Texas, that will best protect our customers.

 

According to the Texas Dept. of Health Services, "outdoor venues should be used when possible."

 

We are including a link to Texas Health and Human Services, Checklist for Event Venues. 

This guideline gives all the information you will need to hold your event in the safest way possible. We can easily adhere to all of their guidelines very effectively, without any added expense.  

 

www.dshs.texas.gov/coronavirus/opentexas.aspx

 

In light of these policies outlined by the State, we feel very confident that we can still hold events in our outdoor facilities as scheduled.  

 

If you still feel as though you need to re-schedule, we are happy to re-schedule to a day and time that works best for you.  You will not lose any money paid, including the deposit, nor will you be charged a date change fee. 

 

If you decide to "CANCEL" your event, you may do so by emailing Chelsea at benbrookstablesftw@gmail.com. You will receive all money paid toward your event, with the exception of your deposit. Your deposit is here to hold your time and day.  The deposit amount will not be refunded if you cancel your day.

 

We hope this information helps you make a more informed decision about your upcoming event.  

Please feel free to call us at 817-249-1001 if we can do anything to help.

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